Strike Sports – Terms & Conditions Policy
Strike Sports – Terms & Conditions Policy
Last updated: November 2024
These Terms and Conditions (“Terms”) apply to all Strike Sports coaching sessions, courses, camps, and events (“Sessions”) delivered by Strike Sports and its coaching team (“Coaches”). By booking or participating in any Strike Sports activity, you agree to abide by these Terms.
1. Payment Policy
- All payments must be made in full before the course, session, or camp commences.
- No player will be permitted to participate unless full payment has been received prior to the start date.
- Payments can be made via ClubSpark, bank transfer, or other approved methods as stated in your booking confirmation.
2. Credits, Refunds & Cancellations
- Credit or refunds will only be issued if a session is cancelled due to:
- Coach absence, or
- Weather conditions (e.g. rain) that make the courts unplayable.
- If an alternative make-up session is available during the same week, Strike Sports may offer a transfer to that session subject to availability, but this is not guaranteed.
- No credit or refund will be given for:
- Non-attendance, late arrival, or changes in personal schedule.
- Sessions that have been 30 minutes or more completed before being interrupted by weather or other factors.
- Illness or Serious Injury:
Strike Sports understands that injuries or illnesses can occur. In such cases:- A refund or course credit may be granted at Strike Sports’ discretion,
- Provided that a doctor’s note or medical certificate is supplied, and
- The player may alternatively have their place held for a future term or program.
- In the event of rain, cancellation decisions are made by the coach on-site. Please assume sessions are running unless notified otherwise.
3. Session Delivery
- Strike Sports reserves the right to:
- Change coaching staff, session times, or court locations if necessary.
- Merge, reschedule, or cancel courses if minimum booking numbers are not met.
- Adjust session structures for safety, group balance, or coaching quality.
4. Behaviour & Conduct
- All players must show respect, good sportsmanship, and fair play at all times.
- Strike Sports reserves the right to remove any participant displaying inappropriate or unsafe behaviour without refund.
- Parents and spectators must not interfere with coaching sessions.
5. Health & Safety
- By booking, participants confirm they are physically fit and able to take part in sporting activity.
- Any medical conditions or allergies must be declared at the time of booking.
- Strike Sports and its coaches are not liable for injuries sustained during sessions unless caused by negligence.
- Appropriate sports clothing and footwear must be worn at all times.
- Strike Sports accepts no responsibility for loss or damage to personal belongings.
6. Photography & Media
- Strike Sports may take photos or videos during sessions for marketing and social media use.
- If you do not consent to your or your child’s image being used, please notify Strike Sports in writing before your first session.
7. Communication
- Official communication regarding cancellations or rescheduling will be made via email, SMS, or ClubSpark notifications.
- It is the participant’s responsibility to ensure that contact details are accurate and up to date.
8. Liability
- Strike Sports, its staff, and affiliates accept no responsibility for personal injury, loss, or damage to property during any session, except in cases of proven negligence.
- Participation in all Strike Sports activities is at your own risk.
9. Data Protection
- Personal data is handled in accordance with the UK GDPR and Data Protection Act 2018.
- Information is used solely for the purposes of session administration, communication, and safeguarding.
10. Acceptance of Terms
By enrolling in a Strike Sports program, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Strike Sports reserves the right to update these Terms at any time.